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DELI

DELI Commerce

App + CRM for E-commerce & Retail

Shoppers browse, add to cart, pay and track orders in the App; the CRM manages products, stock, customers, promotions, orders and branches.

Problems

Problems businesses face

  1. Stock mismatch across channels

    Selling on several channels breaks stock sync and causes overselling.

  2. Dependent on ads and marketplaces

    Without your own channel, brand and repeat customers are hard to build.

  3. Manual order handling

    Confirming, labelling and reconciling takes hours daily.

Features

App + CRM in one solution

Customers use the App, your team runs on the CRM, from one source of truth.

Customer app

  • Shop

    Catalogue, search and clear product pages.

  • Cart

    Add, edit and apply discount codes in the cart.

  • Checkout

    Fast checkout with multiple payment methods.

  • Order tracking

    Track an order from confirmation to delivery.

Operations CRM

  • Product management

    Variants, pricing and images in one place.

  • Inventory

    Stock per warehouse with low-stock alerts.

  • Order management

    Confirm, pack, ship and handle returns.

  • Customer management

    Customer profiles and purchase history.

  • Promotions

    Coupons, bundles and scheduled campaigns.

  • Sales reports

    Revenue, bestsellers and traffic sources.

  • Branch management

    Stock, staff and reports per store.

  • Marketing automation

    Send campaigns to the right people at the right time.

Product

Product screens

Designed so customers and staff are productive from day one.

  • Customer app

    A fast, focused mobile experience.

  • Management CRM

    All operations on a single control screen.

  • Reports & analytics

    Track revenue and performance in real time.

Demo

Watch the product demo

Book a session and we'll demo against your own workflow.

Request a demo

The demo video is coming soon. Book a session to see it live.

How it works

How it works

  1. 1

    Step 1

    Discover your operations

    We learn your workflows, services and existing data.

  2. 2

    Step 2

    Configure App & CRM

    Set up branding, catalogue, permissions and workflows.

  3. 3

    Step 3

    Import data & train

    Migrate existing data and train your team.

  4. 4

    Step 4

    Go live & optimise

    Monitor results and refine with the DELI team.

Who it's for

Who it's for

  • Retail brands

    Sell directly to customers.

  • Distributors

    Manage stock and multi-channel orders.

  • Brick-and-mortar shops

    Add an online channel without a tech team.

Pricing

Pricing

Monthly service maintenance fee per plan.

  • Basic

    Essentials

    For individuals and small businesses.

    199,000₫/ month

    Monthly service maintenance fee

    • Shop
    • Cart
    • Product management
  • Recommended

    Standard

    Most popular

    For growing businesses.

    399,000₫/ month

    Monthly service maintenance fee

    • All Basic features
    • Checkout
    • Customer management
    • Promotions
  • Premium

    Advanced

    For businesses that need advanced features.

    699,000₫/ month

    Monthly service maintenance fee

    • All Standard features
    • Order tracking
    • Sales reports
    • Branch management
  • VIP / Enterprise

    Premium tier

    A comprehensive, customisable solution for organisations.

    1,299,000₫/ month

    Monthly service maintenance fee

    • All Premium features
    • Marketing automation
    • Customisation to your requirements
    • Tailored solution consulting

Plan fees are charged monthly and recur for the duration of use. The fee covers the right to use the software and support and system-maintenance services within the scope of each plan. Specific features and benefits are defined in each plan description.

Prices exclude any costs outside the scope of the plan (if any).

Compare plans in detail →

FAQ

Frequently asked questions

Does it sync with marketplaces?

Integrations are available on request; contact us to confirm the marketplaces you need.

Do the App and CRM share data?

Yes. Everything customers do in the App appears in the CRM for your team to act on and report.

Ready to try it with your business?

A DELI specialist will reach out within one business day.

Related solutions

  • Logistics & Delivery

    DELI Logistics

    Ship parcels, track consignments and run deliveries.

    Customers create shipments and track consignments in the App; the CRM manages orders, drivers, routes, warehouses, handover and reconciliation.

    From 199,000₫/ month

  • Restaurant & F&B

    DELI Dine

    Ordering, delivery and F&B operations.

    Guests browse the menu, order, request delivery and earn points in the App; the CRM runs tables, orders, kitchen, stock, staff, branches and revenue.

    From 199,000₫/ month