E-commerce & Retail
DELI Commerce
Omnichannel selling and centralised retail management.
Shoppers browse, add to cart, pay and track orders in the App; the CRM manages products, stock, customers, promotions, orders and branches.
From 199,000₫/ month
DELI Logistics
App + CRM for Logistics & Delivery
Customers create shipments and track consignments in the App; the CRM manages orders, drivers, routes, warehouses, handover and reconciliation.
Problems
Problems businesses face
Manual tracking
Customers phone to ask about parcels and staff look them up.
Sub-optimal routes
Routes are planned by gut feel, wasting time and cost.
COD reconciliation is complex
Hard to match collected cash to each driver and order.
Features
App + CRM in one solution
Customers use the App, your team runs on the CRM, from one source of truth.
Customer app
Create a shipment
Enter recipient, goods and service level.
Track a consignment
See consignment status by tracking code.
Follow the journey
Follow each leg from pickup to delivery.
Status notifications
Get notified when a shipment's status changes.
Operations CRM
Order management
Intake, allocate and update orders.
Driver management
Profiles, shifts and delivery performance.
Route management
Plan and assign delivery routes.
Warehouse management
Receipts, issues and stock per site.
Handover
Handover confirmation with proof.
Reconciliation
Reconcile cash collected by driver and order.
Operations reports
Delivery success, delivery time and cost.
Multi-hub
Run multiple warehouses and hubs centrally.
Product
Product screens
Designed so customers and staff are productive from day one.
Customer app
A fast, focused mobile experience.
Management CRM
All operations on a single control screen.
Reports & analytics
Track revenue and performance in real time.
Demo
Watch the product demo
Book a session and we'll demo against your own workflow.
The demo video is coming soon. Book a session to see it live.
How it works
How it works
- 1
Step 1
Discover your operations
We learn your workflows, services and existing data.
- 2
Step 2
Configure App & CRM
Set up branding, catalogue, permissions and workflows.
- 3
Step 3
Import data & train
Migrate existing data and train your team.
- 4
Step 4
Go live & optimise
Monitor results and refine with the DELI team.
Who it's for
Who it's for
Courier companies
Manage drivers, routes and consignments.
Warehousing firms
Connect warehouses and handover.
Sellers with own delivery
Dispatch your own city deliveries.
Pricing
Pricing
Monthly service maintenance fee per plan.
Basic
Essentials
For individuals and small businesses.
199,000₫/ month
Monthly service maintenance fee
- Create a shipment
- Track a consignment
- Order management
- Recommended
Standard
Most popular
For growing businesses.
399,000₫/ month
Monthly service maintenance fee
- All Basic features
- Follow the journey
- Warehouse management
- Handover
Premium
Advanced
For businesses that need advanced features.
699,000₫/ month
Monthly service maintenance fee
- All Standard features
- Status notifications
- Reconciliation
- Operations reports
VIP / Enterprise
Premium tier
A comprehensive, customisable solution for organisations.
1,299,000₫/ month
Monthly service maintenance fee
- All Premium features
- Multi-hub
- Customisation to your requirements
- Tailored solution consulting
Plan fees are charged monthly and recur for the duration of use. The fee covers the right to use the software and support and system-maintenance services within the scope of each plan. Specific features and benefits are defined in each plan description.
Prices exclude any costs outside the scope of the plan (if any).
FAQ
Frequently asked questions
Does it handle COD reconciliation?
Yes. The CRM supports cash-on-delivery reconciliation by driver and order.
Do the App and CRM share data?
Yes. Everything customers do in the App appears in the CRM for your team to act on and report.
Ready to try it with your business?
A DELI specialist will reach out within one business day.
Related solutions
Driver & Transportation
DELI Driver
Book drivers and rides, and manage fleets and partners.
Riders book drivers and trips in the customer App, optionally with a separate driver App; the CRM manages partners, drivers, trips, fares, areas and commissions.
From 199,000₫/ month