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Why you should own your sales channel

Marketplaces bring orders, not customers. Your own channel keeps the data and the margin.

By DELI Team · · 6 min read

Marketplaces get you orders fast, but cost commission and leave you without the customer relationship.

Benefits of an owned channel

  • Keep customer data and behaviour
  • Control promotions and loyalty
  • Improve margins

You don't have to leave marketplaces

Use marketplaces to find new customers and move repeat customers to your own channel.

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Related solutions

  • DELI Logistics

    Ship parcels, track consignments and run deliveries.

    Customers create shipments and track consignments in the App; the CRM manages orders, drivers, routes, warehouses, handover and reconciliation.

    From 199,000₫/ month

  • DELI Commerce

    Omnichannel selling and centralised retail management.

    Shoppers browse, add to cart, pay and track orders in the App; the CRM manages products, stock, customers, promotions, orders and branches.

    From 199,000₫/ month

Want to apply this to your business?

Talk to a DELI specialist for advice.